gerivia
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7-day trial

Learn in a few steps

See the steps before you start.

Three 18-second videos with captions and fictional examples. Choose a topic and play when you want.

18 seconds · no audio

Find, open and follow a ticket

From the queue to the ticket and back, keeping your search and view.

  1. Find the ticket in the queue.
  2. Check the customer, team and history.
  3. Use the return link to keep your current view.

18 seconds · no audio

Understand your customer in one view

Use profile shortcuts and explore history by channel.

  1. Open the customer from a conversation or the list.
  2. Check tickets, conversations and deals.
  3. Return to the conversation through the navigation path.

18 seconds · no audio

Prepare an import with MCP guidance

Get guidance, check the mapping and review the preview before importing.

  1. Connect a compatible agent using your permissions.
  2. Review mapping, errors and conflicts.
  3. Complete the import through the Gerivia interface.

Illustrative demonstrations, not system recordings. The visuals simplify the steps; available features depend on company permissions and configuration. MCP preview does not write data or perform automatic imports.

Try it for 7 days →